How to Create a Recognizable Brand Voice

That's a pretty good reason to carefully consider your brand. Because unless you're Wal-Mart or Amazon or can somehow guarantee the lowest price, you're going to need to give people a reason to choose you over everyone else.

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What is Content Marketing?

Content marketing is the thing you don't notice if it's being done well and the thing that can hold up an entire project, campaign or even a new company if it's not done well. Content marketing is how every piece of collateral, whether it's your website, fliers, business cards, social media posts, emails or blog speaks to your audience (read: customers). 

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Content's Role in the User Experience

Determining how technology communicates with people falls into the broad categories of User Experience and User Interaction. (UX and UI, respectively). User Experience requires looking at myriad aspects of both the human and technology factors. See below:

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Designers and Developers, Listen Up

How many times have you gotten to 90% on a project then spent days, weeks or even months waiting on the last 10% from your client? And how many times has that last 10% that you've been waiting on been content

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Writing for the Web 101

Writing for the web is different than writing in any other format. People read, perceive and retain information differently on the web than they do on paper, billboards, signage and other physical places. In addition, people read different kinds of web content differently. 

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Writing a Better Newsletter

E-newsletters are an easy way to maintain contact with your customers or supporters. They can provide news, specials, events, contact information, and special coupons and deals for newsletter subscribers only. 

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Information Architecture 101

Information Architecture (IA) is a fancy name for how content is organized on a website. Good IA increases findability on a website and helps connect site visitors with the information, product or service they are looking for. 

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The Top Ten Reasons We Love Living in Chesapeake and Don't Care What You Think About It

A few weeks ago, a website called Movoto, an online real estate site, published an article on the Top Ten Most Boring Cities in America. Chesapeake, VA was rated #3. Chesapeake, VA also happens to be the city in which The Chop Shop operates and in which we reside. 

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Expanding Your Website's Content

Web content is about more than just writing down what you do, offer or sell. When we create web content we think about all potential customers and what they may be searching for that is related to your business in some way.

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Rachel Burns